Client Service Intern

About the role

The Client Service Intern will join Zamara Pensions Administrators Limited on‑site in Dwangwa, supporting the client services team in a fast‑moving financial services environment. This internship offers a practical introduction to client interaction, onboarding, and record‑keeping within the pensions sector.

Key responsibilities

• Handle client inquiries via phone and email, providing clear and professional responses.
• Assist with client onboarding, preparing documentation and updating pension‑related accounts.
• Maintain accurate client records, performing data entry and document preparation.
• Support client meetings by organizing materials, recording action items, and following up on outstanding issues.

Required profile

• Strong verbal and written communication skills.
• Excellent attention to detail and organizational abilities.
• Basic understanding or interest in financial services, pensions, or related fields.
• Reliability, integrity, and a client‑focused mindset.
• Currently pursuing or recently completed a diploma/degree in business, finance, administration, or a related discipline.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Effective use of email and other common office software.