Business and Quality Assurance Consultant (Contract)

About the role

HISP UNIMA is looking for a Business and Quality Assurance Consultant (contract, flexible time-based position) based in Lilongwe. The role ensures the quality, reliability and user-centredness of digital health solutions developed and implemented by HISP UNIMA, bridging business analysis, quality assurance, release management and stakeholder engagement. The consultant works with technical teams, healthcare providers and Ministry of Health stakeholders.

Key responsibilities

• Identify process improvement and automation opportunities in maternal and newborn health workflows and take part in requirements reviews with stakeholders.
• Design, develop and run test plans, test cases and scripts, and perform functional, integration, regression and UAT testing.
• Track software defects with development teams and validate data integrity, interoperability and compliance with health information standards.
• Maintain QA standards and best practices, and monitor and report quality metrics, testing progress and defect trends.
• Develop release plans, prepare and maintain release notes, run release readiness checks, keep a release calendar and manage version control documentation.
• Support system implementation, facilitate UAT sessions, help develop training materials and user guides, train healthcare staff and provide post-implementation support.

Required profile

• Bachelor's degree in computer science or information systems.
• Minimum 5 years as a business analyst and/or QA specialist, preferably in health information systems.
• Demonstrated experience in documentation, test planning and execution, and release management.
• Experience with DHIS2 QA at national and international level; familiarity with clinical workflows is an advantage.
• Exceptional English communication skills; Chichewa is an advantage.

Required skills

• Manual and automated testing, with JIRA, TestRail or similar tools.
• Familiarity with Git, GitLab, Jenkins and SDLC.
• Knowledge of HL7, FHIR and OpenHIE is a plus.
• Working knowledge of digital health systems and infrastructure in Malawi.