Information Officer

About the role

The Information Officer will ensure that ESCOM’s information is managed in line with the Access to Information Act, promoting transparency and accountability. The role supports the fight against corruption and enhances service delivery through proactive disclosure and effective records management.

Key responsibilities

• Ensure full compliance with the Access to Information Act and related regulations.
• Establish and maintain processes for handling information requests within prescribed timeframes.
• Update and maintain the ESCOM website with mandatory corporate information.
• Digitise records and develop records‑management plans, policies and procedures.
• Facilitate proactive publication of key data to reduce formal information requests.
• Organise training on records management and access‑to‑information practices.

Required profile

• Bachelor’s degree in Business Administration, Public Administration, ICT, Management Information Systems, Public Relations, Library and Information Sciences or a related field.
• Minimum of three (3) years of relevant work experience in information management, records management or a similar discipline.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint