Assistant Registrar (Higher Education)

About the role

The University of Malawi seeks an Assistant Registrar to support the Office of the Registrar in delivering quality, customer‑oriented services and ensuring compliance with university policies, regulations and national standards.

Key responsibilities

• Provide input to develop and review university policies, plans, strategies, systems, procedures and regulations.
• Implement and monitor support services, policies and procedures across the university.
• Manage recruitment, selection and registration of students, including records and information systems.
• Prepare academic transcripts, certifications and related documents.
• Coordinate scheduling of programmes, courses, assessments and examinations.
• Support organization of special university functions such as congregation ceremonies.
• Respond to enquiries and provide timely feedback.
• Serve relevant committees.

Required profile

• Bachelor’s degree from an institution recognised by the National Council for Higher Education; postgraduate qualification preferred.
• Proven record in academic, student service or administrative roles.
• Minimum five years of experience in a setting with an international or culturally diverse student body.
• Understanding of technology applications related to records and data management.
• Experience with Excel and other Microsoft Office applications is essential; database management experience highly preferred.
• Experience in a similar role within higher education institutions is highly preferred.

Required skills

• Excel
• Microsoft Office applications
• Database management