Human Resources Coordinator – Hotel Operations

About the role

The Human Resources Coordinator will support the HR function at Protea Hotel by Marriott Lilongwe, ensuring smooth administrative processes and excellent service to employees and candidates. This full‑time, onsite position is essential for maintaining accurate personnel records and facilitating day‑to‑day HR operations.

Key responsibilities

• Create and maintain filing systems for employee documentation.
• Prepare and type office correspondence, distribute mail, and manage HR supplies.
• Answer phone calls, record messages, and assist walk‑in candidates with application procedures.
• Maintain a clean, accessible application area that meets disability standards.
• Respond to employee and management inquiries regarding HR policies, programs, and guidelines.
• Inform HR management of employee‑relations issues within the property.
• Ensure confidentiality and security of all employee records, including interview documents and I‑9 forms.
• Follow company policies, report accidents or unsafe conditions, and uphold professional appearance standards.

Required profile

• High school diploma or G.E.D. equivalent.
• At least one year of relevant HR or administrative experience.
• No supervisory experience required.
• Ability to lift and move objects up to 10 lb without assistance.

Required skills

What we offer

• Equal‑opportunity workplace that values diversity and inclusion.
• Professional development within a leading hospitality brand in Africa.