Head of ICT

About the role

The Malawi University of Business and Applied Sciences (MUBAS) is seeking a Head of ICT to report to the Deputy Vice-Chancellor and oversee the quality and standards of ICT infrastructure and software systems. The university is repositioning itself to meet international norms of scholarship and a modern business culture.

Key responsibilities

• Lead the development and review of ICT policy, strategy, procedures and standards, responsive to emerging technologies and higher education needs, for Council approval.
• Put in place state-of-the-art ICT systems, infrastructure and accessories suitable for a modern university.
• Provide quality IT services and infrastructure supporting learning, teaching, research and administration, with seamless and secure access.
• Manage and monitor IT service delivery and support against best-practice service management guidelines.
• Train staff and students on using IT resources responsibly, effectively and efficiently.
• Provide cybersecurity for the university's IT systems, infrastructure and data.

Required profile

• Bachelor's degree in Computer Science, IT or MIS, and a Master's degree in a relevant field, from an institution accredited or recognised under the National Council for Higher Education Act.
• At least 7 years of progressive hands-on ICT experience, including senior ICT leadership, preferably in a public university or comparable institution.
• Proven ability to manage large ICT projects, budgets, vendors and institutional change.
• Ability to build, mentor and retain a competent ICT team.

Required skills

• Knowledge of LMS, student information systems, e-learning, research systems, digital libraries and university management systems.
• Data centres, servers, storage, networks, Wi-Fi, cloud services, cybersecurity, identity management, disaster recovery and business continuity.
• Cybersecurity governance, policies, controls, incident response and data protection.
• Digital transformation, system integration and awareness of AI, cloud computing, data analytics, IoT and modern cybersecurity.

The successful candidate receives a 3-year performance-based contract, renewable once. Applications with a vision/plan for the office, CV and three traceable referees are submitted to the Registrar by 25 October 2026; shortlisting is based on document completeness and quality.