Administration Operations Manager

About the role

GiveDirectly Malawi is seeking an Administration Operations Manager to run the administrative engine of the country office. The role ensures smooth vendor payments, office facilities, asset management, logistics and compliance so that program delivery can scale efficiently.

Key responsibilities

• Own the end‑to‑end payment cycle for vendors, contractors and casual labour, including invoice validation, tax treatment and reconciliation.
• Manage petty‑cash processes, month‑end cash counts and staff expense training.
• Oversee office and field premises, security services, utilities and facility maintenance.
• Maintain a complete register of office and field assets, conduct quarterly verifications and manage asset disposal.
• Lead transport and logistics, including vehicle fleet management, staff travel coordination and visitor support.
• Supervise and develop the administration team across the country office and field sites, handling hiring, onboarding and performance management.
• Improve back‑office systems, assess resource gaps and ensure compliance with donor, policy and Malawian regulations.

Required profile

• 5‑7 years of experience in office administration, operations or business support, with responsibility for payments or financial administration.
• Bachelor’s or Master’s degree in business administration, management or a related field.
• Proven people‑management experience across multiple sites, with ability to coach and build capability.
• Strong alignment with GiveDirectly values and demonstrated emotional intelligence, problem‑solving and inclusive leadership.

Required skills

• Payment processing and invoice validation.
• Statutory tax treatment and basic financial controls.