Human-Centered Design Intern

About the role

The Human-Centered Design (HCD) Center at CorpsAfrica/Malawi supports organizations and partners in using Human-Centered Design and other participatory approaches to understand community challenges and develop solutions. The HCD Intern supports the HCD team in delivering training, workshops, research, design activities, documentation and other departmental functions. The internship lasts 6 months, is based in Lilongwe and reports to the Human-Centered Design Manager.

Key responsibilities

• Support user and stakeholder research, including interviews, focus groups, observations and data collection tools, and help document and synthesize insights into personas, journey maps and stakeholder maps.
• Help plan and prepare HCD trainings and workshops, assist facilitators, set up venues and materials, and document participant feedback and outcomes.
• Document trainings, workshops and design processes, prepare reports, summaries and case studies, and organize HCD tools, templates and digital resources.
• Support coordination of activities, including scheduling, participant communication, calendars, trackers and databases, and provide general administrative support.
• Take part in team learning sessions and build skills in qualitative research, facilitation, stakeholder engagement, ideation, prototyping and testing.
• Perform other HCD-related tasks assigned by the HCD Manager or leadership team.

Required profile

• Bachelor's degree in Development Studies, Social Sciences, Human Ecology, Education, Design, Psychology, Sociology, Communications, Business or a related field.
• Demonstrated interest in Human-Centered Design, participatory approaches, community development, innovation or social impact.
• Strong interest in qualitative research and understanding people's experiences, needs and perspectives.
• Willingness to travel and take part in field activities, trainings and workshops where required.

Required skills

• Good communication, interpersonal and facilitation skills.
• Strong writing, documentation and organizational skills.
• Basic computer skills and familiarity with Microsoft Office or Google Workspace.
• Knowledge or experience with HCD, design thinking, participatory research or community engagement is an advantage.

What we offer

• A modest allowance for interns in line with local regulations and laws.

To apply, submit a cover letter and a résumé through JazzHR; the deadline is October 30, 2026.