Assistant Registrar

About the role

The University of Malawi invites applications for the position of Assistant Registrar. The role is a key leadership position supporting the efficient, effective and strategic functions of the Office of the Registrar, ensuring quality, customer-oriented services in line with university policy and national and regional standards. The successful candidate works with Heads of Departments and administrative units on the schedules that guide the use of university facilities.

Key responsibilities

• Take part in developing and reviewing policies, plans, strategies, systems, procedures and regulations governing the University, and implement and monitor them.
• Manage student recruitment, selection and registration, including records and information systems.
• Provide advice to line managers, students and stakeholders.
• Prepare academic transcripts, certifications and other documents.
• Coordinate scheduling of activities such as timetables, continuous assessments and regular, deferred and supplementary examinations.
• Support the organisation of special university functions such as congregation ceremonies.
• Handle enquiries and queries and attend to relevant committees.

Required profile

• Bachelor's degree from a Higher Education Institution recognised or accredited by the NCHE, and a relevant postgraduate qualification.
• Proven record in academic, student service or administrative roles.
• Five years of direct experience in a setting with an international or culturally diverse student body.
• Experience in a similar role in institutions of higher education is highly preferred.

Required skills

• Understanding of technology applications for records and data management.
• Essential: experience with Excel and other Microsoft Office applications; database management experience highly preferred.
• Excellent oral, interpersonal and written skills, problem-solving ability, and ability to balance competing demands and meet deadlines.

To apply, send a cover letter, a detailed CV, copies of certificates and the names of three traceable referees by email to the University of Malawi's vacancies office by 4 October 2024.