Administration & Security Officer

About the role

Reporting to the Regional Senior Manager, the successful candidate will ensure effective administrative, facilities and security services across Malawi. Based in the Blantyre office, the role oversees general office administration, workplace safety, and the continuous improvement of facility management standards.

Key responsibilities

• Oversee office and facilities management, ensuring timely, cost‑effective repairs and maintenance.
• Manage workplace health, safety and cleanliness, and ensure mandatory H&S/security training is completed.
• Supervise support services staff (messengers, cleaners, drivers, reception, catering) including coaching, performance appraisal and rota management.
• Handle procurement, asset and capex activities, negotiate purchases and control spend against approved budgets.
• Ensure delivery of office support services such as telephone, messenger, reception/switchboard and filing in line with firm policies.
• Maintain compliance with global, regional and local statutory, regulatory and internal requirements.
• Lead prompt response and investigations of security incidents, implement remediation and risk‑reduction measures.
• Maintain physical security systems, oversee vendor performance and ensure readiness of site protection.
• Deliver security training, liaise with local authorities and provide timely reports to senior management.

Required profile

• Bachelor’s degree in business administration or related discipline; security or criminal justice qualification is an advantage.
• At least five years of relevant work experience.
• Proactive, resource‑focused and customer‑oriented with a solution‑oriented mindset.
• Discreet, trustworthy and able to handle confidential information.
• Team player capable of working independently and supporting multiple stakeholders.
• Flexible and adaptable to changing priorities and occasional extended hours.

Required skills

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

What we offer

• Competitive and performance‑driven remuneration package.
• Highly energized team environment with opportunities for professional growth.