Account Manager – IT & Network Solutions

About the role

This contract-based Account Manager role is based on‑site in Lilongwe. You will drive business development, design technical solutions, and act as a trusted advisor for customers seeking IT infrastructure and networking services.

Key responsibilities

• Develop and maintain relationships with customers and business partners.
• Identify client business needs and propose appropriate IT and network solutions.
• Design technical solutions that align with customer requirements and project objectives.
• Conduct customer visits, deliver presentations, and demonstrate solutions.
• Prepare technical proposals, quotations, and tender documentation.
• Collaborate with technical and project teams to ensure seamless implementation.
• Provide pre‑sales support and technical consultation throughout the sales cycle.
• Proactively follow up on sales opportunities and meet or exceed sales targets.
• Stay current with emerging IT and networking technologies and market trends.

Required profile

• Minimum 3–5 years of experience in IT/network solution sales or pre‑sales.
• Strong knowledge of networking, servers, security, IP and overall IT infrastructure.
• Experience in solution design and preparing technical proposals.
• Excellent communication, presentation and negotiation abilities.
• Self‑motivated, responsible and able to work independently and within a team.
• Bachelor’s degree or diploma in IT, Computer Science, Networking or a related field.
• Relevant certifications (e.g., Cisco, Huawei, Microsoft, Fortinet) are a plus.

Required skills

• Networking
• Servers
• Security
• IP infrastructure
• Data center technologies
• Firewall configuration
• Storage solutions
• Cloud solutions
• Cisco, Huawei, Microsoft, Fortinet certifications (optional)