Receptionist – Malawi

About the role

The Receptionist will be the first point of contact for visitors and callers, ensuring a professional and welcoming experience. This role supports the smooth operation of the office by managing boardroom logistics, handling basic facilities requests, and assisting with general administrative tasks.

Key responsibilities

• Greet and assist visitors promptly and courteously.
• Maintain a tidy and organized reception area.
• Coordinate boardroom bookings and ensure appropriate setup.
• Arrange refreshments (coffee and tea) as required for meetings.
• Submit facilities management service requests for building maintenance.
• Support event logistics and coordinate related activities.
• Monitor and replenish stationery supplies.
• Perform other general office duties as needed.

Required profile

• Matriculation (high school) qualification.
• Relevant tertiary qualification or equivalent experience, preferably in facilities management.
• Proficient written and verbal communication in English.
• Knowledge of office practices, procedures, and the Occupational Health and Safety Act.
• Strong interpersonal and telephone etiquette.
• Ability to demonstrate integrity, resilience, and manage both technical and non‑technical staff or subcontractors.

Required skills

• Advanced computer literacy with MS Office.