NCR Atleos ATM Field Service Engineer

About the role

We are seeking an experienced ATM Field Service Engineer to join our technical team in Malawi. The role involves providing hands‑on support for NCR Atleos ATM networks, troubleshooting complex hardware issues, and mentoring local engineers.

Key responsibilities

• Deliver on‑site technical support for a range of NCR Atleos ATM models.
• Diagnose, repair and maintain NCR Scalable Recycler (SR) machines.
• Perform preventive maintenance and hardware diagnostics across all ATM units.
• Train, mentor and transfer technical knowledge to the local engineering team.
• Document service activities and ensure compliance with safety and quality standards.

Required profile

• Strong hands‑on experience with NCR Atleos ATM hardware.
• Proven track record in troubleshooting and maintaining Scalable Recycler machines.
• Ability to work independently and resolve complex technical faults.
• Excellent communication and customer service skills.
• Relevant qualification in Electronics, Electrical Engineering, ICT, Mechatronics or a related field.

Required skills

• NCR Atleos ATM platforms
• NCR Scalable Recycler (SR) machines
• ATM hardware diagnostics
• Preventive maintenance procedures

What we offer

• Full‑time position based in Malawi with an initial three‑year fixed‑term contract, renewable based on performance.