Human Resources Manager

About the role

The HR Manager oversees the company's human resources activities in Malawi, supporting employees, ensuring workplace policies are followed and HR practices align with business goals. The role works closely with managers to attract and retain talent, develop employees, maintain positive employee relations and ensure compliance with Malawi's labour laws.

Key responsibilities

• Develop and implement HR plans that support business objectives and workforce needs
• Oversee recruitment, from identifying staffing needs to interviewing, selecting and onboarding candidates
• Handle employee concerns, conflicts, grievances, disciplinary matters and investigations fairly
• Ensure HR policies comply with Malawi's employment legislation and statutory requirements
• Coordinate performance reviews, target setting and performance gap resolution
• Oversee salary administration, benefits, payroll coordination and statutory deductions with Finance
• Identify skills gaps and coordinate training programmes
• Manage employee records, contracts, leave, attendance and staff movements
• Develop, review and communicate HR policies and procedures
• Promote a positive work environment and implement initiatives that improve morale and retention
• Support workforce planning, organisational restructuring, succession planning and local talent development
• Prepare regular HR reports on headcount, recruitment, turnover, absenteeism and training
• Advise managers on people-related matters and support team management
• Work with departments to promote employee safety and well-being
• Supervise and develop the HR team

Required profile

• Bachelor's degree in Human Resource Management, Business Administration or a related field
• At least 5 years of relevant HR experience, preferably in a supervisory or managerial role
• Good knowledge of Malawi's labour laws and employment practices
• Experience in recruitment, employee relations, performance management, payroll coordination and HR administration
• Experience in a manufacturing, trading, distribution or other fast-paced environment is an advantage

Required skills

• Proficiency in Microsoft Office and HR information systems
• Strong leadership, communication, analytical and attention-to-detail skills
• Ability to balance employee welfare with business priorities