Ecommerce Specialist

About the role

The Ecommerce Specialist will manage and optimise Agason Motors’ online sales channels, ensuring a smooth digital customer experience. This full‑time, on‑site position in Limbe focuses on product listing maintenance, pricing updates, order monitoring and collaboration with warehouse and sales teams.

Key responsibilities

• Maintain product listings, update pricing and inventory across online platforms.
• Monitor online orders and coordinate fulfillment with warehouse and sales teams.
• Analyse site performance and sales data, proposing improvements to increase conversions.
• Support online promotions, campaigns and digital marketing initiatives.
• Respond to customer inquiries via digital channels and resolve issues promptly.
• Collaborate with internal teams to continuously improve service quality.

Required profile

• Strong e‑commerce knowledge, including online marketplace management and familiarity with e‑commerce platforms.
• Solid sales experience with lead conversion, upselling and promotional support.
• Excellent customer‑service mindset focused on responsiveness and problem‑solving.
• Relevant diploma or degree in Business, Marketing, IT or related field; prior e‑commerce or digital sales experience is a plus.

Required skills

• E‑commerce platforms
• Content management systems
• Spreadsheets and office web tools