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18 ans d'experience

Competences

Airfreight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Customer service Vendor relationship management Process improvement Regulatory compliance Team leadership Business development Sales coordination Proposal writing Invoice and dispute resolution Operational analytics

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Support business development activities to strengthen company growth and market presence. Identify potential opportunities, develop new client relationships and coordinate sales activities. Prepare proposals, presentations and service information for client discussions. Follow up on leads and partnership opportunities, ensuring professional communication throughout the sales cycle.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident handling and pricing requests. Managed end‑to‑end shipment processes, ensuring compliance with international regulations and accurate cost/revenue capture. Analyzed operational exceptions, implemented process enhancements and resolved invoice disputes. Provided guidance and training to junior team members while optimizing resource productivity and profitability.

Langues

English

fluent

Arabic