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18 ans d'experience

Competences

Airfreight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Customer service Vendor relationship management Process improvement Regulatory compliance Team leadership Business development Sales coordination Proposal writing Invoice and dispute resolution Operational analytics

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Support business development activities to strengthen company growth and market presence. Identify potential opportunities and develop new client relationships, coordinating sales activities and preparing proposals, presentations and service information. Follow up on leads, manage partnership discussions and maintain professional communication with prospective clients.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident and complaint management, pricing requests and claims handling. Managed end‑to‑end shipment processes, ensuring regulatory compliance and accurate cost/revenue capture. Led operational exception analysis, route optimisation and profitability improvements, while providing training and guidance to junior team members.

Langues

English

fluent

Arabic